Privacy policy
Privacy Policy
Last updated: October 30, 2025
Puravise operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a personalized shopping experience. Puravise is powered by Shopify, which enables us to deliver the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy and how your information is handled as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you. Personal information does not include anonymized or de-identified information that cannot reasonably be linked to you.
Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:
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Contact information, including your name, billing address, shipping address, phone number, and email address
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Financial information, including payment card information, transaction details, payment method, and payment confirmation
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Account information, including username, password, preferences, and settings
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Transaction information, including products viewed, added to cart, purchased, returned, exchanged, or canceled, and prior transactions
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Communications, including information you provide when contacting customer support
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Device information, including information about your device, browser, IP address, and other unique identifiers
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Usage information, including how and when you interact with the Services
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you, such as when you create an account, place an order, contact us, or otherwise provide information
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Automatically through the Services, including through cookies and similar technologies
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From service providers, who collect or process information on our behalf
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From partners or other third parties
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Improving the Services
To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, provide customer support, and personalize your shopping experience.
Marketing and Advertising
To send promotional communications and display advertising related to our products or Services, including based on your activity on our website, where permitted by law.
Security and Fraud Prevention
To protect accounts, detect and prevent fraud or misuse, and maintain the security of our Services.
Communication
To respond to inquiries, provide customer support, and maintain our relationship with you.
Legal Compliance
To comply with applicable laws, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.
How We Share Personal Information
We may share your personal information in the following circumstances:
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With Shopify, service providers, and vendors who perform services on our behalf (such as payment processing, analytics, fulfillment, shipping, and customer support)
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With business and marketing partners to provide advertising and marketing services, subject to their own privacy policies
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When you direct us or consent to share information (for example, to ship products or through social media integrations)
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With affiliates or within our corporate group
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In connection with business transactions, legal obligations, or to protect the Services, our rights, or others
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information related to your access to and use of the Services. Information you submit is transmitted to and shared with Shopify and may be processed in other countries.
To learn more about how Shopify uses personal information and your rights, please visit the Shopify Consumer Privacy Policy at:
https://privacy.shopify.com/en
Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security practices of those sites. Please review their policies before providing any personal information.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove it.
Data Security and Retention
No security system is completely secure, and we cannot guarantee absolute security. We encourage you not to send sensitive information through unsecured channels.
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
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The right to access or know what personal information we hold
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The right to request deletion or correction
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The right to data portability
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The right to manage communication preferences
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The right to object to or restrict certain processing
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The right to withdraw consent, where applicable
You may exercise these rights by contacting us using the information below. We will not discriminate against you for exercising your rights.
Complaints
If you have concerns about how we handle your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to, stored, and processed outside your country of residence. Where required, we rely on appropriate safeguards such as standard contractual clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:
Puravise is the data controller for your personal information under applicable data protection laws.